ANNOUNCEMENT ON THE INFORMATION OFFICER EXAM
Dear Members,
For the Information Officer (Tourism Knowledge) Online Exam, which will start at 10.30 am and end at 11.30 am on Saturday, December 07, 2024, you must log in to the system at https://akademi.tursab.org.tr/ at least 15 minutes before the exam start time. Your username and password to be used for login is the e-mail address and password you used during your application. If you do not remember your password, you can create a new password from the “Forgot your password?” field.
When the exam time comes, the exam hall will open automatically and if it does not open, please refresh the page.
The exam consists of 50 questions and the exam time is 60 minutes. Each question is worth 2 points and if you get 70 points and above at the end of the exam, you will receive the Information Officer Certificate of Achievement which you can only use in C type agencies and you will be entitled to take the foreign language exam in order to receive the Information Officer Foreign Language Certificate of Achievement which you can use in A type agencies.
The foreign language exam consists of two steps.
The first step, the Foreign Language Written Exam, will take place on Saturday, December 14, 2024 between 10.30 - 11.30 hours and the exam link will be sent to you by both TÜRSAB Academy and Dialogue Language Schools next week. The written exam is evaluated out of 50 points.
Candidates who score 20 points and above from the written exam will be eligible to take the oral exam, which is the second step of the foreign language exam. The oral exam will be held all day long on Saturday and Sunday, December 21 - 22, 2024. The day and time of the exam will be notified to you by Dialogue Language Schools via e-mail. At the same time, it will be open for inquiry with your TR ID number on the TÜRSAB Academy web page. Between December 16 - 20, 2024, it is kindly requested that you check your e-mail incoming and junk mail box. The oral exam will be evaluated out of 50 points.
If the total score you will get from the written and oral exams is 70 and above, your Information Officer Foreign Language Achievement Certificate will be uploaded to https://akademi.tursab.org.tr/ the week following the exam, and you can download and use your QR code document on your computer or mobile phone by logging in with the username and password you took the exam. No physical document is provided.
There will be no make-up exam for the tourism knowledge exam, foreign language written exam and oral exam, and if you cannot attend the tourism knowledge exam due to force majeure, you must send us your document proving this situation via akademi@tursab.org.tr within 2 business days after the exam. If deemed appropriate, the exam fee will be refunded. Fee refund due to force majeure is only valid for the Tourism Knowledge Exam and no refund is made in case of not taking the Foreign Language Written and Oral exams.
(Exception: In case the candidates who already have the Information Officer Certificate of Achievement and only took the foreign language exam cannot attend any of the foreign language exams due to force majeure, you must send us your document proving this situation via akademi@tursab.org.tr at the latest within 2 business days after the exam)
If you have any login problems, you can contact the TÜRSAB Academy department via 0(212) 259 84 04.
We wish you success in the exam.
TÜRSAB Academy