ANNOUNCEMENT ABOUT THE INFORMATION OFFICER LEGISLATION EXAM
Dear Members
1. The Information Officer Legislation Exam, Foreign Language Exam and Foreign Language Interview to be held in accordance with Article 46 and following articles of the Travel Agencies Regulation will be organized by TÜRSAB (Association of Turkish Travel Agencies) on the dates specified below and under the conditions specified on the website (www.tursab.org.tr, https://akademi.tursab.org.tr).
2. Online preparation trainings that can be taken before the exam are available as "Information Officer Online Preparation Trainings" on the TÜRSAB Academy website. These training materials will be available free of charge until August 12, 2023 for our participants to prepare for the exam. The materials can be accessed via the link below.
https://akademi.tursab.org.tr/ws/enformasyon-memurlugu-online-hazirlik-egitimleri/
3. The exam fee is 3.000 TL. The exam fee must be paid to the bank account specified below from the personal account of each participant and the name of the person who will take the exam should be written in the explanation section.
4. The exam fee for TÜRSAB member travel agency owners (official) and employees (with SSI) is 1.500 TL with 50% discount. The exam fees of the agency owners and employees must be paid through the agency's company account and for each participant individually. The name of the person who will participate in the exam must be written in the explanation section of each payment receipt.
- Due to the disaster centered in Kahramanmaraş and affecting 11 provinces (Adana, Adıyaman, Diyarbakır, Elâzığ, Gaziantep, Hatay, Kahramanmaraş, Kilis, Malatya, Osmaniye, Şanlıurfa), the exam fee will not be charged from the owners (official) and employees (with SSI) of our travel agencies in the region.
5. Application Dates: July 10, 2023 - August 9, 2023 (Time: 23:59)
6. Applications will be made online by the participants via our website. The explanations are given below.
7. The Information Officer Examination will be held online according to the schedule below;
Legislation Exam Date and Time (Online) : 13.08.2023 (10:30 -11:30)
Foreign Language Exam Date (Online) : 19.08.2023 and 20.08.2023
Foreign Language Interview Date (Online) : 26.08.2023 and 27.08.2023
8. The Information Officer Legislation Examination will be held in Turkish from the subjects of General Tourism Knowledge, Tourism Geography, Tourism Economics and Marketing, and those who are successful in the exam will be able to work as Information Officers in "C" group Travel Agencies. Those who pass the Information Officer Legislation exam and also succeed in the Information Officer Foreign Language Exam and Information Officer Foreign Language Interview will be able to work as Information Officers in "A", "B" and "C" group Travel Agencies.
9. Information Officer Foreign Language Exam and Interview will be held in English, Arabic, German, Russian, Ukrainian, Spanish, French, French, Chinese, Bulgarian, Arabic, German, German, Russian, Ukrainian, Spanish, French, Chinese and Bulgarian, and our participants will be able to take the foreign language exam and interview in the language they have chosen when they fill out the online application form.
10. People who have completed the age of 18 can participate in the exams.
11. Documents to be uploaded to the system after completing the Online Application Form:
- Color passport photo taken within the last 6 months,
- Identity card,
- Receipt of payment of the exam fee,
- If the agency owner (official), signature circular or Trade - Registry Gazette containing the information;
- SSI certificate if the agency employee (with SSI).
- Participants who have previously received an Information Officer Certificate of Achievement and wish to receive only a foreign language certificate of achievement must also upload their Information Officer Turkish Certificate of Achievement to the system.
- In order to participate in the foreign language exam to be held on August 19-20, 2023, at least 70 points must be obtained from the Information Officer Legislation Exam.
- Foreign nationals who will participate in the exam must present their work permits or residence permits.
- A collective fee cannot be paid for more than one participant.
- Payment cannot be made on behalf of someone else. All payments, except for the Travel Agency, will be made from the personal account of the participant who will take the exam.
Any payment not covered by force majeure cannot be refunded.
ACCOUNT INFORMATION
ASSOCIATION OF TRAVEL AGENCIES OF TURKEY
Bank Name / Branch-Code: VAKIF BANK / FULYA-S00728
Bank IBAN / Account Number: TR44000150015800730996969881 / 0015800730999969881
ONLINE APPLICATION PROCESS
Candidates who provide all the required documents must create a user registration and log in to the system by pressing the "Register" button on our website https://akademi.tursab.org.tr/ until 23:59 on August 9, 2023 and apply from the TÜRSAB Academy Online Exam System area. https://akademi.tursab.org.tr/register/
Candidates who already have an account on the TÜRSAB Academy page should enter the system with their username and password by clicking the "Login" button after entering https://akademi.tursab.org.tr/ and apply from the TÜRSAB Academy Online Exam System area. https://akademi.tursab.org.tr/signin/
Candidates who log in to the Online Examination System can access the application page by clicking on the "New Application & My Existing Applications" option and fill out the application form and add the requested documents to the form with the upload options at the bottom of the form. (Preparing the requested documents in JPG format in advance to be uploaded to the online application form will save time for candidates during the application phase.)
Completed applications will be evaluated as soon as possible and the application status will be notified to the candidates via e-mail after examining for any errors.
Since candidates will log in to the online exam with their TÜRSAB Academy Online username and password created during their application, it is important that they do not lose their account information.
On August 13, 2023 at 10:30 on August 13, 2023, for the Information Officer Legislation Exam, which will be held online at 10:30, people will be able to start the Information Officer Legislation exam by entering the system with the user password they have determined during their application. https://akademi.tursab.org.tr/signin/
Participants who score 70 and above in the Online Information Officer Legislation Exam to be held on August 13, 2023 will be entitled to take the Online Foreign Language Exam to be held on August 19-20, 2023.
After the Online Foreign Language Exam to be held between August 19-20, 2023 and the Online Foreign Language Interview process to be held on August 26-27, 2023 via Zoom application; our participants with an average of 70 points and above in the foreign language exam and interview will be entitled to receive the "Information Officer Foreign Language" certificate.
Participants who are successful in the legislation exam for the foreign language exam and foreign language interview will be contacted separately and the links where they will take the language exam will be shared.
Our participants will be able to receive their certificates of success online via the system with QR code digital documents when the process is completed. Documents will not be given physically.
Online exam preparation training and question banks for candidates who will take the Information Officer exam in accordance with Article 48 of the Travel Agencies Regulation are available as "Information Officer Online Preparation Trainings" in the "TÜRSAB Academy" section under the "Corporate" tab on the TÜRSAB website. These training materials are available free of charge for our participants to prepare for the exam until August 12, 2023. https://akademi.tursab.org.tr/ws/enformasyon-memurlugu-online-hazirlik-egitimleri/
Our participants will be able to learn the results of the Online Information Officer Legislation and Online Information Officer Foreign Language exams by following the announcements on our web page and logging in with the username and password they have previously created. Likewise, users who are successful in the exams will be able to receive their certificates from the system online with this method. https://akademi.tursab.org.tr/signin/
Since the Information Officer Legislation Exam will be held online simultaneously for all participants; excuses will not be accepted unless there is a force majeure (unless documented with a report). Force majeure must be documented within 2 business days from the date of the exam and submitted to TÜRSAB Academy via e-mail.
Objections to the exam results must be submitted in writing to TÜRSAB Academy via e-mail within 10 working days after the exam.
If our participants have questions about the exam process, it is sufficient to contact akademi@tursab.org.tr e-mail address.
TÜRSAB Academy