ABOUT US
The Association of Turkish Travel Agencies is a professional organization in the nature of a public institution with the qualifications defined in Article 135 of the Constitution established in 1972 with Law No. 1618.
Since the title of “Travel Agency” is not earned without being a member of TÜRSAB, all travel agencies in Turkey are members; It is one of the largest professional organizations in Turkey, organized in 34 regions.
Vision
TÜRSAB has been developing a sustainable and innovative system which is suitable for the digital age to provide, a more active, stronger, and better role for their members in the national and international platforms; to contribute to the profession of Travel Agency and the tourism industry in Turkey. With this perspective, the Association has embarked on the Global Ethic Codes for Tourism which are determined by the Turkey Tourism Goals, United Nations Sustainable Development Goals, and World Tourism Organization (UNWTO).
Missions
The Association effectively represents the tourism sector and increases social consciousness. It takes an active role in developing legal restrictions. In addition to that, it helps to develop the performance of their members and staff. It regulates the environment of competition. It raises the service standards in the sector by organizing training activities that will contribute to the professional development of Travel Agencies.
Values
- Reliability
- Impartiality
- Transparency
- Stability
- Accessibility
- Proactive
- Team Spirit
- Quality Orientation
- Social responsibility
- Environmentally Friendly
TÜRSAB Quality Policy
TÜRSAB;
- According to the law and by the legislation as the source of law,
- By contributing to and supporting the professional development of its members,
- To be a reliable institution with a solution-oriented approach that meets the needs, expectations, and satisfaction of its members at the highest level,
- To be able to identify problems that may occur and opportunities that can be utilized by analyzing Risks and Opportunities,
- Measuring the performance of management systems and working to improve performance,
- Establish a framework for setting objectives within relevant management systems,
- By carrying out activities to increase the motivation and productivity of its employees,
- As an institution, by following the technological developments in the world and acting under their requirements,
- By taking care to protect human health and safety and the environment and acting towards this end,
- By informing all stakeholders (employees, members, and business partners) about climate change and raising awareness,
- By reducing emissions as much as possible in all processes and expanding the use of renewable energy technologies,
- By making all processes sustainable and continuously improving them,
- It undertakes to carry out its activities and to take necessary actions to implement the situation and standards that will develop in this field.
Revision Date: 02.25.2025